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After consultation with the principal, we design a workshop specific to your needs. Now watch things change.
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Our custom designed workshops are PLATINUM Professional Development's most popular workshops.
PLATINUM Professional Development will schedule a conference call with the principal and manager to discuss in detail your needs, practice weaknesses and areas of concern.
We then design a customised workshop to develop these weaknesses, address the concerns and rejuvenate the team to aspire to improve. It is recommended that this workshop is held at a venue away from the practice where the team can relax and focus on the new information and direction, without interruption. A customised workbook is created to support this workshop and to provide you with a reference to our easy to apply systems and ideas instrumental to achieving your goals, while developing a fun and happy working environment.
The number one characteristic for a successful practice is - Team Retention. Provide your team with an opportunity to learn, rediscover motivation and focus on becoming a long term and loyal team member. This is your role as leader.
Our Brand of Success
"Kathy presents with an enthusiasm that is contagious and inspires you with the practical guidance to improve customer service in the practice." - Queensland
"Kathy, I was so impressed with this whole two days. I wish there was more. I got so much from it and am so eager to implement so much." - Victoria
"I particularly enjoyed role play scenarios! They can be intimidating but are absolutely the best way to learn." - New South Wales
"Fantastic course for all team members" - Western Australia
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