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This practical and down-to-earth workshop offers one-on-one training for the entire team in their specific area.
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DAY ONE TEAMWORK
The entire team is treated to a full day together being presented with the practical and simple tools required to create the EXCEPTIONAL PRACTICE and EXCEPTIONAL TEAM.
DAY TWO THE FORMAT FOR SUCCESS
AM - An opportunity to bond and learn together how to achieve excellence and have fun during this exciting half-day session designed for the Front Office Administration team.
PM - An afternoon of interactive learning and skills development for the Clincial and Sterilisation Coordinators.
DAY THREE HYGIENE AND LEADERSHIP
AM - The business of Hygiene is introduced to Hygienists and Therapists in a fashion different to Hygiene / Therapy School.
PM - For Principals and Managers - Be empowered and motivated to put practical ideas into immediate action to create 'YOUR EXCEPTIONAL PRACTICE.'
Workshop Outline
- Leadership
- Creating 'Raving Fans'
- Effective Hygiene Program
- Powerful Communication
- Low Stress - High Profit Scheduling
- Fun - again!
- Exceptional Case Acceptance
- Teamwork
- Chairside Communication
- Back Office Scheduling
- Marketing Infection Control
- Quality of Life
- Telephone Techniques - PLATINUM Standard
- Front Office Systems
- And much more
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