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In most successful practices, Treatment Coordinators are an integral part of case acceptance.
Patients love them!
This 'active participation' workshop will open the potential and show you how to develop this person into the role, growing your practice efficiency and team happiness. Suitable for anyone who discusses Treatment Plans with patients.
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Kathy Metaxas will educate and motivate you on how to implement this powerful position into your practice. This involves the job description, required performance guidelines for the position, incomplete treatment systems, scheduling for production, TC templates, communication skills, presentation and the TC's involvement in 'The New Patient Experience' and much more.
Our personal hands on experience will give you the opportunity to feel comfortable and motivated to deliver any treatment plan professionally, confidently and informatively.
The results are outstanding and can deliver your practice 95% Case Acceptance, an increase in New Patient referrals and RAVING FANS!
The Treatment Coordinator's position supports your busy front office and personalises the service patients look for.
Build rapport, trust and a relationship with patients through this invaluable position and watch your patients market your business.
This position is vital in developing:
- An exceptional 'New Patient Experience'
- Higher Case Acceptance
- 'YES' Language
- S.O.L - Service Orientated Language
- Increased patient comfort and interaction
- Dentist and Hygienist support
- Reduced number of incomplete Treatment Cases
- New Patient referrals
- Job Satisfaction and team retention
- Patients as 'Raving Fans'
Our Brand of Success
"I am so excited and can't wait to get to work on Monday and 'get started'." - Queensland
"The workshop was paced well. Thank you Kathy and Team. It was absolutely beneficial to me" Dentist - Western Australia
"Packed with 'gems' presented by Kathy with enthusiasm and tips we can take back to implement straight away." - Adelaide
"I loved the laid back interactive approach and the chance to network and share ideas." - Victoria
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